Chiara Ogan is a freelance experience designer. Chiara has developed successful information architectures for intranets, informational websites, and e-commerce sites. She's worked with a diverse range of companies, including Fortune 100 and 500 companies, such as PeopleSoft, AT&T, Square D, L.L. Bean, Target, Sony ImageStation, Aliant, Fluent, and Hewlett-Packard. Her work with the UCSF Medical Center and Children's Hospital won a platinum/first place award in the 2010 eHealthcare Leadership Awards.
Chiara spent 6.5 years at Adaptive Path as an experience design consultant. She has worked with companies around the world helping to improve their websites and digital products. She has also taught information architecture, interaction design, design strategy and design research to an international audience.
Before joining Adaptive Path, Chiara served as the senior information architect for PeopleSoft, an enterprise software company. She implemented a unified information architecture across the public website, customer extranet, and partner extranet in a single CMS. The IA was expanded to include 23 international sites the following year. She also designed the metadata schema for use on all 26 websites. Chiara began her user experience career as an information architect at Argus Associates, a pioneering information architecture design firm.
Chiara is an active member of the American Society of Information Science and Technology. She is also a member of the Information Architecture Institute and served as co-director of the Institute's IA Library.
Chiara received her Master of Science degree in Library and Information Science from Simmons College. She spent ten years working in public and scientific libraries as a cataloger and reference librarian before devoting herself to the web full-time. Because of her background as a librarian, Chiara specializes in content analysis, metadata and taxonomy development, and building architectures from the bottom up.
Chiara also publishes a personal blog called Chachi In Charge for her friends and family. She is an avid reader and enjoys needlecrafts such as counted cross-stitch and knitting. She blogs about her crafty adventures at Like I Need Another Project. Other hobbies include camping, hiking, photography, quilting, scuba diving, and playing with her two cats, Smudge and Spooky. She considers herself a geek, and is proud of it.